Last updated: 23 May, 2018
The Royal York & Faulkner Hotel does not trade email lists with other companies and businesses for marketing purposes.
Who we are
The Royal York & Faulkner Hotel is a registered company.
Company Registration Number: 184049, Registered Country: UK
Registered office address: Esplanade, Sidmouth, Devon, EX10 8AZ
Types of data we collect and what we do with it
If you provide us with your email address when booking, making an enquiry on our website or subscribing to the newsletter on our website, we retain this information for a few reasons: to give you the information you’ve asked us for; to contact you if we need to obtain or provide additional information regarding a booking; to check our records are right and to send you marketing information. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by contacting us (details below under header: ‘How to Contact Us’).
Guest Wifi We do not collect any data from guests via wifi.
How we protect your information
Your data protection rights & choices
You have the following rights:
• If you wish to access your personal information that the Royal York & Faulkner Hotel, Blinis Café Bar and Aspara, collects, you can do so at any time by contacting us using the contact details provided under the ‘How to Contact Us’ heading below.
• If you are a resident of the EEA, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information where it is technically possible. Again, you can exercise these rights by contacting us using the contact details below.
• Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you. Alternatively, please contact us at: email@example.com. Please include your complete name and e-mail address. Note that it may take up to 3 business days to remove you from our marketing lists and after this point you will still receive Service Emails from us. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
How we link to other websites
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How to contact us
If you have any questions or concerns regarding the use or disclosure of your personal information, you can contact us by sending an email to or by contacting us at:
Hotel telephone: 01395 513043